Yesterday, HomeAway announced they have acquired Glad To Have You.
This indicates HomeAway is more committed to mobile and guest service.
The Glad to Have You app, available on both Apple’s App Store and Google Play, is designed to let owners and property managers reach out directly to their guests. They can relay all relevant property information to their guests before their arrival, including check-in and check-out procedures through push notifications, door lock codes, WiFi passwords, etc. After that, they can stay in touch with their guest throughout their stay, providing recommendations and responding to service requests.